Q: I just purchased an advertisement with All-American Sports Posters®. What happens now?
A: First, you’ll receive an invoice in the mail within 4-6 business days. Your timely payment helps us continue to provide exceptional service.
Second, you will receive an advertisement built by our skilled graphics department within approximately 5 business days on our “ad copy proof sheet.”
Q: I received my Ad Copy proof sheet and need to make changes. What do I do now?
A: You have several options to make changes to your ad copy. Please contact us directly by phone, email, or fax. It is critical to let us know how you want your ad to appear, and send in any changes right away.
Doing so will ensure ample time to make changes and send you a new proof. We want to make sure your ad is ready when it is time for the poster to be printed.
Q: How do I make a payment on my account?
A: We provide several ways to make a payment on your account. First, you can contact us by telephone to pay with a credit card or check for no additional fees.
Second, you may mail your payments in a self-addressed envelope, you’ll receive this with your invoice. In order to process your payment by mail, please include your account number on your form of payment. As well as, the tear-off stub from the invoice.
Your timely payment is greatly appreciated!
Q: How long do I have to send in my graphics for my advertisement?
A: We aim to wrap up the advertisement portions of our projects within 5 business days of the date you booked your ad with us. Once you have placed your ad, you may contact us to begin working on your ad.
Our graphics and customer service staff are available to assist with questions in order for your advertisement to appear just the way you want.
Q: Why do you need my graduation year?
A: We desire to have your product information correct from start to finish. Once you have made the decision to purchase your product, you’ll speak with someone in our quality control department. They will make sure that your product info is accurate.
Please use this opportunity to communicate the info you would like included on your product. Upon completion of this call, our representative will ask for your graduation year. This will be used as a confirmation number for your order.
Q: Why am I being called so far in advance of the posters being printed?
A: In order for our company to deliver posters to the school and community on time, we have to operate on a tight production schedule. Calling you in advance ensures that we have enough time to build your ad. Therefore, allowing us to make changes and place it on the school’s poster in preparation for the season.