Q: Why is my ad/logo one color?
A: T-Shirts – All of our t-shirt ads will be printed in the color the school contact chose for their project. The front and back of the shirt will have the same color ink.
A: Posters & Pockets – All of our poster and pocket schedule ads will be printed in black on a full-color background.
Q: My ad/logo proof is incorrect.
A: That’s okay! We view these early proofs as a good place to start. Respond to the email you received with any changes you would like. Our team will make these changes and send you an updated proof for your review.
If you can’t find this email, please email us your edits and be sure to include your full business name and school name in the email.
T-Shirts – firstname.lastname@example.org
Posters – email@example.com
Q: What logo file formats do you accept?
A: PDF, TIFF, EPS, JPG, Microsoft Word and Publisher.
Q: My ad/logo was printed incorrectly.
A: Please contact our Customer Service Department at Customer.Service@allamericanpublishing.com or 866-274-8755 Opt 1 Ext 2150. Make sure to include your full business name and the school name in the email.
Q: Why am I being called so far in advance of the posters being printed?
A: In order for our company to deliver posters to the school and community on time, we have to operate on a tight production schedule. Calling you in advance ensures that we have enough time to build your ad. Therefore, allowing us to make changes and place it on the school’s poster in preparation for the season.